Blake & Pendleton in partnership with Sullair offers a series of service agreements driven by customer needs. The Sullair agreements are tailored to meet and exceed the customer’s needs which are the first step towards “serving the customer for life”. Blake & Pendleton and Sullair are aware that customers have varying and diverse needs. We realize that agreements need to be customized to meet the customer demands, surpass expectations, minimize downtime, and keep production running.
Generally speaking we have segmented these “customer needs” into the following broad categories:
- Customers who choose to service their own equipment.
- Customers who prefer to call us when they need our assistance.
- Customers who agree for us to call them periodically.
- Customers willing to sign a service agreement.
Customers who want us to assume 100% responsibility for their compressed
Blake & Pendleton and Sullair offer the service solutions for all of these “customer needs” noted above.
Blake & Pendleton and Sullair offer a wide range of training programs to keep your equipment running. The “Training Programs” offered put a factory trained professional in your facility or ours. This is a maintenance specific program focusing on the equipment you run in your plant and not a generic overview of compressor maintenance. We will cover your equipments routine maintenance needs, fault finding, system controls, and evaluate your complete compressed air system. Our goal is to maximize up-time and increase production within a well-maintained compressed air system.